Delivery Terms and Conditions

Delivery from 25 €

!!! The number of different brands in one order increases the number of deliveries, due to the different location of the warehouses. Delivery price is formed when ordering online.

Delivery limited by countries

List of brands and countries of delivery:

Hilma Biocare 

Delivery to European countries:

Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, France (Excl. Monaco), Germany, Greece, Hungary, Ireland, Italy, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain (excl. Canary Islands).

! NO SHIPPING to the United States.

Delivery to all EU countries, except Scandinavia.

Delivery to all EU countries, except Scandinavia.

How long to proceed my order?

Once payment is received, your order will be sent within 48 hours. Delivery time is 4-15 business days Worldwide. Shipping time will depend of customs clearance, international transit, bank holidays and etc.

We will try to deliver your goods within 4-10 business days but delay in delivery is sometimes outside of our control.

INSURANCE: DAMAGE AND CUSTOMS INSURANCES ( + %10 )

GUARANTEE VERY EASY

We offer you the possibility to insure your orders.When you are only creating the order you need to do, mark the “Basic insurance” option on the payment page.

Insurance charge “+ 10% your order total amount (excluding shipping charge)”

If your order was damaged during delivery or your order was delayed by customs, we do not charge you any fees and resend your order (possibly to your other address).

70% OF OUR CUSTOMERS PREFER INSURANCE.

After payment of the order within 48 hours, the package tracker number is sent to the client by e-mail.

Order Statuses